PRIVACY POLICY                                                                   TERMS AND CONDITIONS

 

We take the privacy of our website users very seriously. It is important that you read this  Privacy Policy (‘the  Policy’)  carefully  as it contains  important information  about how we will use your personal data. This Policy is updated from time to time so you are encouraged to review it regularly to stay abreast of new revisions.

 

Gateway Villa Rentals  Ltd (‘we’,  ‘us’  or ‘our’)  is the  controller  and is responsible  for control and processing your personal data. This Policy is incorporated into and forms part of our Terms of Use, which outline the terms and conditions you agree to when accessing  and using of our website. By accessing and using this website and providing personal information to us, or by booking any services with us, you agree and consent to  the collection, use and disclosure of your personal information as outlined in this Policy.

 

When we refer to ‘you’ and ‘your’ in this Policy, we refer to you, any such individual whose personal data we process from time to time.

 

When  we refer  to ‘processing’  of your  personal data,  this includes obtaining, recording, storing or holding your personal data, and anything we do with it, such as organizing,  adapting or altering it, retrieving, consulting or using it, disclosing it or otherwise making it available to others,  combining it with other data, and blocking, erasing or destroying it.

 

The words including, include, in particular, for example or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.

 

GLOSSARY

 

Legitimate  Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests  are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

 

Performance of Contract means processing your data where it is necessary for the performance of a contract to  which you are a party or to take steps at your request before entering into such a contract.

 

Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

 

GENERAL

 

Gateway Villa Rentals,  a company incorporated  and registered in the United Kingdom  with company number 11526566 (trading as  The Luxè Week), whose registered address is 40 Bloomsbury Way, Lower Ground Floor London, WC1A 2SE 

 

  1. We are committed to safeguarding and preserving the privacy of our visitors. This document serves as an expression of our commitment to protecting your private personal information, but is not a contract.

 

2.  This  Policy  aims to  give you information  on how we collect and  process any personal data  that you provide to us or  that we collect from you when  you visit www.theluxeweek.com   and any affiliate   and associate websites   (Website), including  any data you  may provide through  this website when you  sign up for example through signing up to our newsletter, purchase of a product or where you take part in a competition.

 

3.  By using our Website, you agree to the Policy.

 

4.  This  Policy  is subject  to the law of  England and Wales  and disputes can be determined by the courts of England and Wales.

 

5.  We will only use and retain  your personal data with your consent or other  lawful basis. We ask for your consent on those occasions and in those places where we specify what we will use your personal data for.

 

6.  Personal information that we process for any purpose or purposes shall not be kept for  longer than is necessary for that purpose or those purposes. We will retain documents (including electronic documents) containing personal data:

 

(a) to the extent that we are required to do so by law;

 

(b) if   we believe   that the documents   may be relevant to   any on-going or prospective legal proceedings; and

 

(c) in  order to  establish, exercise  or defend our legal  rights (including providing information to others for purpose of fraud prevention and reducing credit risk).

 

7.  This Website may include links  to third-party websites, plug-ins and applications.

Clicking  on those links  or enabling those  connections may allow  third parties to collect or share data about you. We do not control these third-party websites and

are not responsible for their privacy statements. When you leave our Website, we

encourage you to read the privacy notice of every website you visit.

 

8.  It is  important that the personal data  we hold about you is accurate and current.

Please  keep us  informed if  your personal  data changes during  your relationship with us.

 

INFORMATION WE COLLECT

 

9.  We include in this Policy, personal data processed relating to:

 

(a) individuals who are making any enquiry or booking with us or through us, and individuals in respect of whom any enquiry or booking is made (such as friends, family  members,  and tour group  members, and officers  and employees of businesses and organisations booking with or through us);

 

(b) individuals in respect of whom any enquiry or  booking is made with us by an agent;

 

(c) where  you are a  business or organisation,  employees or individuals who  are acting as representatives of that business or other organisation, and individuals connected  to that business or other organisation, such as owners, partners, shareholders, and directors;

 

(d) individuals  whose personal data  from other companies  in our group (such as where you have consented to your personal data being disclosed to other group companies for marketing purposes).

 

10.Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

 

11.By  visiting  and using  our Website,  you or your computer  may provide personal data. This includes:  information which is automatically provided by your browser to our servers; information recorded on our  web servers about your interaction with our Website and pages viewed; information we capture or place on your computer or generate using cookies or other technologies on our Website; and information you input into forms and fields on our Website.

 

12.In running and maintaining the Website we may collect and process the following data about you:

 

(a) information about your use of the Website including details of your visits such as pages viewed and the resources that you access, traffic data, location data, IP address, browser type, and other communication data;

 

(b) information  concerning you as  an individual/business  provided voluntarily by you,  for example, when you register  for information, subscribe to our  email notifications, make a purchase, sign up to a service or enter a competition;

 

(c) information that you provide when you communicate with us via any means or medium whatsoever; and,

 

(d) information  received from our  Facebook application,  Facebook comments, generic  comment system, Twitter application,  WordPress stats, mailing list, Google Analytics and geolocation.

 

We may also obtain sensitive personal data about you if you volunteer it during the completion  of an online form. If you volunteer such information, you will be consenting to our processing it for the purposes in this Policy.

 

13.We will obtain personal data about you from correspondence with you, verbally, by e-mail,  whenever you complete an online form, submit any details to us or

 

participate  in a survey  of competition  that we may choose  to run. This includes when you register for any service or account, make an enquiry or booking, send us comments  or suggestions, subscribe to any newsletter or other publication and request sales and advertising information. We may also record telephone calls with you.

 

14.We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

 

(a) Identity Data includes first and last name, username or similar identifier, marital status,  title, passport number or other forms of proof of identity, nationality, email, date of birth, gender, next of kin name, phone number, social networking contact details;

 

(b) Contact Data includes home and billing address, email address and telephone numbers   and any other correspondence, communication or messaging information;

 

(c) Financial Data includes bank account and payment card details;

 

(d) Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us;

 

(e) Technical  Data includes  your device  details, internet  protocol (IP) address, your  login data, browser type and  version, time zone setting and  location, browser plug-in types and  versions, any web-page you came from,  cookies, page response times, download errors,  pages and parts of pages you visit, usage you  make of our Website, services and product you viewed,  length of your visit to the Website and pages, page interaction information (including as scrolling,  mouse clicks, touches) operating system and platform and other technology on the devices you use to access this Website;

 

(f)  Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses;

 

(g) Usage Data includes information about how you use our Website, products and services; and

 

(h) Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

 

15.If you are an individual associated with a business or other organisation that is our customer, then  your personal data may include the following information that we link to you:

 

(a) business or organisation details (such as name, address, telephone numbers, payment arrangements, financial information, etc.);

 

(b) your  relationship  with that business  or organisation (such  as owner, partner, director, shareholder, employee, or agent); and


 

(c) your contact details within that business (such as work address, work telephone and mobile numbers, work fax number, and work e-mail address).

 

16.We   also collect,   use and share   Aggregated   Data such   as statistical   or demographic data  for any purpose. Aggregated  Data may be derived from your personal  data but is not considered personal data  in law as this data does not directly  or indirectly  reveal your identity.  For example, we may aggregate  your Usage Data to calculate the  percentage of users accessing a specific  website feature. However, if we combine or connect Aggregated Data with  your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

 

17.We  do not  collect any  Special  Categories  of Personal  Data about  you (this includes  details about your religious  or philosophical beliefs, sex life,  sexual orientation, political opinions,  information about your health and genetic  and biometric data). Nor do we collect any information about criminal convictions and offences.

 

IF YOU FAIL TO PROVIDE PERSONAL DATA

 

18.Where we need to collect personal data by law, or under the terms of a contract we have  with you and you fail to provide that data when requested, we may not be able to perform  the contract we have or are trying to enter into with you (for example, to provide you  with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

 

INFORMATION ABOUT OTHER INDIVIDUALS

 

19.If you give us information on behalf of someone  else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:

 

(a) give consent on his/her behalf to the processing of his/her personal data; and

 

(b) receive on his/her behalf any data protection notices.

 

HOW WE USE & COLLECT YOUR PERSONAL DATA

 

20.We use different methods to collect data from and about you including through:

 

(a) Direct interactions. You may give us your Identity, Contact, Financial or Profile Data  by filling in forms or by corresponding with us by post, phone, email  or otherwise. This includes personal data you provide when you:

 

a.  apply for or buy our products or services;

 

b.  create an account on our Website or mobile app;

 

c.   use our mobile app;

 

d.  subscribe to our service or publications;

 

e.  request marketing materials to be sent to you;

 

f.   enter a competition, promotion or survey;

 

g.  give us some feedback; or h.  apply for a job.

(b) Automated  technologies  or interactions. As  you interact  with our Website, we  may automatically collect  Technical Data about your equipment, browsing actions  and patterns. We collect this personal data by using  cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.

 

(c) Third parties  or publicly available  sources. We may receive personal data about you from various third parties as set out below:

 

a.  Technical  Data from analytics  providers such as Google,  advertising networks and search information providers based outside the EU;

 

b.  Contact,  Financial and  Transaction Data  from providers of  technical, payment and delivery services; and

 

c.   Identity and Contact Data from data brokers or aggregators.

 

21.We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

 

(a) Where  we need to  perform the contract  we are about to enter  into or have entered into with you.

 

(b) Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

 

(c) Where we need to comply with a legal or regulatory obligation.

 

22.Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to  you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

 

PURPOSES FOR WHICH WE USE YOUR PERSONAL DATA

 

23.We  use the  information  that we collect  from you to provide  our services to you; services  include anything booked with or  through us including package holidays, transfers etc. We have set out below, in table format, a description of all the ways



 

we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

 

24. Note  that we may  process your personal  data for more than one  lawful ground depending on  the specific purpose for which  we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.


 

Purpose/Activity                     

Type of data          

Lawful  basis for  processing including  basis of legitimate

To  register  you as a  new customer, including:

 

(a)   Enable   you to   make bookings,    fulfill, provide, perform,              administer, manage, and enforce all bookings, orders,  and other contracts which relate to you


 

  1. Identity

 

  1. Contact

 

  1. Performance of a contract with you

To process and deliver your booking including:

 

(a)    Respond & administer enquiries      and provide information

 

(b)  Manage payments, fees and charges

 

(c)    Collect    and recover money owed to us

 

  1. Identity 

  2. Contact 

  3. Financial

  4. Transaction

  5. Marketing and Communications

 

(a)  Performance  of a contract with you

 

(b) Necessary for our legitimate interests (to recover debts due to us)

 

To manage  our relationship with you which will include:

 

(a)        Provide information about our Website, systems and   services as well as general updates

 

(b)    Notifying    you about changes to our terms or this Policy

 

(c)  Asking  you to leave  a review or take a survey

 

(d)  Internal  record keeping and        maintenance of reasonable              archives concerning enquiries, bookings,              contracts, services and complaints

 

  1. Identity 

  2. Contact 

  3. Profile

  4. (d)  Marketing   and

  5. Communications

 

(a)  Performance  of a contract with you

 

(b) Necessary to comply with a legal obligation

 

(c) Necessary for our legitimate interests  (to keep our records updated & to   study how customers use our products and services)

To  administer,  protect and improve  our business and this Website, including:

 

(a)  Troubleshooting

 

(b) Data analysis & testing

 

(c)  System  maintenance  &

support

 

(d) Reporting & hosting data

 

  1. Identity 

  2. Contact 

  3. Technical

(a) Necessary for our legitimate interests     (for running our business, provision         of administration and IT services, network security, to   prevent fraud and in the context of a business reorganisation     or group restructuring exercise)

 

(b) Necessary to comply with a legal obligation

 

To  deliver  relevant Website content & advertisements to you       & measure or understand   the effectiveness of the advertising we serve

 

  1. Identity 

  2. Contact 

  3. Profile 

  4. Usage

  5. Marketing     & Communications

  6. Technical

Necessary   for our legitimate interests      (to study how customers       use our products/services, to develop them, to grow our business and to     inform our marketing strategy)

 

To   use data   analytics to improve   our Website and services      via research, behavioural and   statistical analysis, products   and services, marketing, customer    relationships & experiences

 

  1. Technical

  2. Usage

Necessary   for our legitimate interests   (to define types of customers for our products and services,  to keep our Website updated and relevant, to develop our  business and to inform our marketing strategy)

 

To  make  suggestions  and recommendations to you, by way    of analysis, about goods or services  that may be of interest to you

  1. Identity 

  2. Contact 

  3. Technical

  4. Usage

  5. Profile


 

Necessary for our legitimate interests (to develop our products/services and grow our business)


25.In  addition  to the above,  we may also use  your personal data  for the following purposes, including:

 

(a) helping us identify you and any accounts you hold with us; (b) enable your use of the services on our Website;

(c) supply to you services/goods purchased through our Website;

 

(d) send you email notifications/newsletters that you have specifically requested; (e) send you non-marketing commercial communications; and

(f)  fraud prevention and detection.

 

WHO WE SHARE YOUR INFORMATION WITH



 

MARKETING

 

26.Where  your consent has  been provided in advance, in  addition to providing you with information on our (including our group companies) offers, forthcoming events, new routes/products etc., we may also allow selected third parties to use your data to  enable them to provide you with information regarding unrelated goods and services that we believes may be of interest to you. Where you have provided such consent you may withdraw such consent and opt out of any marketing services at any time.

 

27.We may use your  Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

 

28.From  time to time,  we may disclose  your contact details  (i.e. your name, email address,  postal address, telephone number,  mobile number, fax number and preferences) to:

 

(a) other companies within the Gateway Villa Rentals Group; and

 

(b) other companies which offer services that may enhance your experience or be able  to help you to finalise your arrangements (‘third  parties’).  Such third parties may then contact you directly with marketing information about services and products offered by them, third parties will only contact you in the manner you agreed to (e.g. email, text) when providing your consent.

 

29.You   will receive   marketing communications   from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.

 

30.We will get your express opt-in consent before we share your personal data with any company outside the Gateway Villa Rentals Ltd group of companies for marketing purposes.

 

OPTING OUT

 

31.You can ask us or any third parties to stop sending you marketing messages at any time  by following the opt-out links on any marketing message sent to you or by contacting  us at any time. You can opt out, at any time, by contacting us as detailed in this Policy  or by following the instructions set out in our marketing communications.

 

32.You are also free, at any time, to notify any third party to whom we have previously passed  your contact details to, that you no longer wish to receive marketing communications from them.

 

COOKIES

 

33.You  can set your  browser to refuse  all or some browser  cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.

 

CHANGE OF PURPOSE

 

34.We  will only  use your personal  data for the purposes  for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

 

35.If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

 

36.Please  note that we  may process your  personal data without your  knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

 

DATA SECURITY, RETENTION & STORING YOUR PERSONAL DATA

 

37.We   take appropriate   technical and organizational   measures to secure your information and to  protect it against unauthorized or unlawful use and accidental loss or destruction, including:

 

(a) only  sharing and  providing access  to your information  to the minimum extent necessary, subject to  confidentiality restrictions where appropriate, and on  an anonymized basis wherever possible;

 

(b) using secure servers to store your information; and

 

(c) using Secure Sockets Layer (SSL) and Transport Layer Security (TLS) software or other similar encryption technologies to encrypt your personal and payment transactions.

 

38.Whilst  we will use  all reasonable  efforts to safeguard  your personal data, you acknowledge and understand that the sending of information via the  Internet and by email is not secure. We cannot therefore guarantee the security of any personal data,  including payment card information, that you choose to send electronically and the sending of such information  is entirely at your own risk which you freely assume. We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by email.

 

39.For your own privacy protection, we encourage you to maintain anti-virus and other malware protection software on your computers and other devices, and to maintain your own measures to protect your personal data. We encourage you to be careful about who you give personal data to.  Please let us know if you someone purports to contact you in our name.

 

40.We  will only  retain your  personal data  for as long as  necessary to fulfil  the purposes we collected  it for, including for the  purposes of satisfying any legal, accounting,  or reporting requirements. To determine the appropriate  retention period for personal data, we consider the amount,  nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of it, the  purposes for which we process your personal data and whether we can achieve those purposes through other means,   and the applicable legal requirements.

 

41.To  determine the appropriate retention period  for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data,  the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

 

42.By law we have to keep basic information about our customers (including Contact, Identity,  Financial and Transaction Data) for six years after they cease being customers. In some circumstances you can ask us to delete your data.

 

43.In some circumstances  we may anonymise your personal data (so that it can no longer be associated with  you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

 

INTERNATIONAL TRANSFERS

 

44.We (and any affiliate, subcontractor or other person processing your personal data on  our behalf) may transfer, store and otherwise process your personal data anywhere within the European Economic Area (‘EEA’).

 

45.In  operating  our Website  and providing  our services to  you, it may become necessary  to transfer data that we collect  from you to locations outside of the European Economic Area for processing and/or storing. By providing your personal data  to us you agree to this transfer, processing and/or storing. Whenever we transfer your personal data out of the EEA, we shall use reasonable endeavours to ensure that all reasonable steps are taken to store your data securely.

 

46.We will only send your personal data outside the EEA to companies either within our group or to parties with whom we have a contract.  We ensure your personal data is protected by requiring all our group companies to follow the same rules when processing your personal data.  This means within our group and for those other organisations with whom we have contracts we ensure we have in place adequate safeguards in  respect of such transfers outside the EEA. You can find out about what adequate safeguards these are by contacting us.

 

MONITORING

 

47.We   may monitor   and record communications   with you (such as telephone conversations, emails, Facebook chats etc.) for the purpose of quality assurance, training, fraud prevention and compliance. 


 

DISCLOSING YOUR INFORMATION

 

48.We  will not  disclose your  person information  to any other party  other than in accordance with this Policy – we may disclose your personal data:

 

(a) to other companies within our group and third parties and suppliers with whom we  engage or sub-contract to perform any booking, contract or part of the contract;

 

(b) to our employees, agents and service providers/suppliers;

 

(c) to third parties (including intermediaries) as necessary to deal with any booking enquiry being made by or for you, to make any booking requested by or for you, to  perform and administer any booking for you or other contract with or in respect of you – this may include to collect payments to be made by you, investigate  and respond to complaints and enforce any booking or other contract with you;

 

(d) for insurance purposes;

 

(e) in the event that we sells the whole or part of its business;

 

(f)  where  we use third parties to host, provide, operate or supply any part of our Websites, databases, systems, business, or services, or carry out on our behalf any  of our business functions or actions (including sending mail, processing

 

payments, providing marketing assistance, providing customer and advertising analysis, and providing customer services);

 

(g) to our business partners in accordance with the ‘Marketing’ section above;

 

(h) where  we are legally  required to disclose  your personal information  to law enforcement agencies in connection with any investigation;

 

(i)  in connection with any on-going or prospective legal proceedings;

 

(j)  to third parties, which may change from time to time, (including intermediaries) to   carry out any checks regarding your financial standing, further fraud protection  and reduce the risk of fraud, including for the purposes of credit checks.

 

49.Where any facility on our Website is clearly designed to make some or all of your personal data public (e.g. posts you make to any public forum or reviews facility) then any personal data you provide in relation to that forum or other facility, which is provided in circumstance where it is clear that it is intended to be published, will be disclosed to the public accordingly, subject to moderation by us and to the terms of this Policy.

 

HOW THIRD PARTIES HANDLE YOUR PERSONAL DATA

 

50.Where  we provide  your personal  data to a third  party one of the following circumstances will apply:

 

(a) In  some cases, your  personal data may be  held and otherwise processed by others on our behalf.  We have not included the names of our service partners as these will change over time. We will remain responsible for what they do with your personal data, and your personal data will only be held and processed by them in accordance with our instructions and  this Policy. The sharing of your data is necessary for the performance of any contract with you and for the efficient provision of our services.

 

(b) In other cases, your personal data may need to be provided to them to be held and  processed by them in their own right and on their own account. In such case, they will have their own responsibility for your personal data, subject to their own privacy policy, and we will not be responsible for what they do with it following disclosure. This will only be done to perform the contract.

 

ACCESS TO INFORMATION

 

51.In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. You will not have to pay a fee to access your  personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.  Alternatively, we may refuse to comply with your request in these circumstances.

 

52.We  may need  to request  specific information  from you to help us  confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).  This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

 

53.We try to respond to all legitimate requests within one month. Occasionally it may take  us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

 

CONTACTING US

 

54.Do  not hesitate  to contact us  regarding any matter  relating to this Policy  at enquiries@gatewayvillarentals.com

 

DISCLAIMER

 

55.The  Website may  contain links  to other sites  or may frame material  from other sites. Such material has been created by or for the respective owners of those sites and is not under our control. We have not undertaken to verify the truth or accuracy of any such material and makes no representation or warranty with respect to the links or the contents thereof. We have compiled the information on this site for the use of yacht charterers, prospective yacht charterers and their travel professionals. All information is subject to change without notice and is without warranty.

 

56.The Website is provided by us on an ‘as is’ basis. No warranties or representations of  any kind expressed or implied are given (and if any such warranties and representations arise by operation of law or otherwise they are hereby disclaimed to the fullest extent permitted by law) in connection with the Website or its content including the completeness or accuracy of any of its contents.

 

57.We  shall not  be liable for  any loss, damages  or expenses of any  kind including compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property or claims by third parties howsoever arising in connection with the copying or use of any information or material contained in or referred  to on the Website or otherwise from the use of the Website (including information in respect of the yachts described on the Website).

 

58.We shall not be liable for any damages or injury of any kind caused by any error, omission,  delay, computer virus, unauthorised access to, alteration of, or use relating to the Website or any other website.

 

USE OF COOKIES

 

59.Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about you in order to assist us in improving our Website.

 

60.A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our Website. We use cookies on this Website to: 



 

(a) keep track of the items stored in your shopping basket and take you through the checkout process;

 

(b) recognise you whenever you visit this website  (this speeds up your access to the site as you do not have to log on each time);

 

(c) target our marketing and advertising campaigns more effectively; and

 

(d) make your online experience more efficient and enjoyable. 



 

61.Cookies  all work in  the same but,  but have minor discrepancies  and differences between them. We may use the following types of cookies:

 

(a) Session cookies. These last only for the duration of your visit and are deleted when you close your browser. These facilitate various tasks including allowing a website to identify that a user of a particular device is navigating from page to page, supporting website security or basic functionality.

 

(b) Persistent cookies. These last after you have closed your browser, and allow the Website  to remember your actions and preferences. Sometimes they are used  by websites to provide targeted advertising based upon the browsing history of the device. We use them to allow us to analyse customer visits to our site. They help us to understand how customers arrive at and use our site so we can improve the overall service.

 

(c) Strictly  necessary cookies.  These  cookies  are essential  in order to enable you to move around the Website, use its features, and ensuring the security of your experience. Without them, services you have asked for, such as booking holidays and managing your accounts, cannot be provided. These cookies don’t gather information about you for the purposes of marketing.

 

(d) Performance cookies. These cookies collect information about you use a web site,  for instance which pages visitors go to most often, and  if they get error messages from web pages. All information these cookies collect is only used to improve  how the Website works, the user experience and to optimise our advertising. By using the Website you agree that we can place these types of cookies  on your device, however you can block these cookies using your browser settings.

 

(e) Functionality cookies. These allow websites to remember choices you make (including   your username). The information they collect is anonymized (meaning  it does not contain your name, address etc.) and they do not track your browsing activity across other websites. By using the Website, you agree that  we can place these types of cookies on your device, however you can block these cookies using your browser settings.

 

(f)  Targeting  cookies. These  collect  several pieces  of information about  your browsing habits. They  are usually placed by third  party advertising networks. They remember that you have visited a website and this information is shared

 

with  other organisations.  These organisations do  this in order to provide  you with                           targeted adverts relevant to you and your interests.

 

(g) Third party cookies. Please note that third parties may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

 

62.We  may gather  information about  your general Internet  use by using cookies.

Where used, these cookies are downloaded to your computer and stored on  the

computer’s  hard drive.  Such information  will not identify  you personally as this information  is statistical data. This statistical  data will not identify any personal details  whatsoever. Although we may obtain information  about your computer or other electronic device such as your IP address, your browser and/or other Internet log information. In certain circumstances we may collect personal information about you – but only where you voluntarily provide it (e.g. by completing an online form).

 

63.If you visit our Website when your browser is set to accept cookies and you accept the  use of cookies notification, we will interpret this as an indication that you consent to our use of cookies as described in this Policy. If you change your mind in  the future about letting us use cookies, you can modify the settings of your browser to reject cookies or disable cookies completely.

 

64.Our  third-party  suppliers (for  example, Facebook,  Twitter, YouTube and  Adobe Flashplayer) and advertisers may also use cookies; over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our Website.

 

YOUR LEGAL RIGHTS

 

This Policy is not intended to create a contract or form part of any contract. You have certain non-contractual rights, summarised below. If you contact us about these rights, we may ask for proof of your identity before we act, and may refuse to act if you do not provide this or your identity is not established by you. This is to ensure that your data is protected and kept secure.  More information about your rights and our obligations can be found on https://ico.org.uk.

 

Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

 

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

 

Request  erasure of  your  personal  data. This  enables you to  ask us to delete  or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have  processed your information unlawfully or where we are required to erase

 

your personal data to comply with local law. Note, however, that we may not always be able  to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

 

Object  to processing  of  your  personal  data where  we are relying  on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

 

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

 

(a) if you want us to establish the data's accuracy;

 

(b) where our use of the data is unlawful but you do not want us to erase it;

 

(c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or

 

(d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

 

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used,  machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where  we used the information to perform a contract with you.


Withdraw  consent at  any time where  we are  relying on  consent to process  your personal data. However, this  will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able  to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

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The Luxè Week is a brand fully owned by Gateway Villa Rentals, a private limited company registered in London, England.

Gateway Villa Rentals, 40 Bloomsbury Way, Lower Ground Floor London, WC1A 2SE.

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